-=> Quoting Barry Martin to Nancy Backus on 05-Jul-2020 08:32 <=-
Still slogging along... keep missing days, still a lot happening... and
still too hot and humid to function all that well...
NB>>> On the other hand, if it's a brand you buy regularly and haven't
NB>>> had the problem before, one might look for a phone number and let
NB>>> them know, in case there was some problem at the packing plant...
BM>> Like I did with those petroleum-smelling oyster crackers. Just went to
BM>> the store rather than calling -- calling never came to mind.
NB>> Going to the store you at least call their attention to the problem,
NB>> hopefully they'd follow up with the manufacturer... ;)
BM> Sort of along those lines. I have no idea of the follow-up. Had
BM> happened to see and ask the person who was head cashier at the time
BM> about it -- she looked horrified. Service Desk person more looked
BM> surprised and 'just' took the package and placed in a bin behind a
BM> wall. I don't recall anything like attaching a note for later work,
BM> though behind the wall could be stickers and grabbed back there. Or
BM> could just be "customer return - dispose".
True... I'd hope they'd at least do some followup with the
manufacturer... a recall might have been in order, possibly....
BM> ...And the 'problem' is I'm
BM> considering from how I would be handling the issue when I was working
BM> at my store, not the grocery store's policies. We didn't sell food and
BM> most of our returns were "didn't fit" or "didn't like" but resellable.
Which is indeed a different story... :)
NB>>> Just a bit wary for a while... ;)
BM>> For some reason yes. <g> And if I had detected an off-odor would have
BM>> calmly reported it to a manager. Even if an employee I knew was
BM>> standing right there. Probably tell them, but they don't generally
BM>> have authority to pull merchandise and may or may not inform a manager.
BM>> Could have intentions but get side-tracked and forget....
NB>> Yes, probably best to go right to the manager....
BM> There have been times when I've 'apologized' to the employee ahead of
BM> explaining my issue: some things I know is probably above their level
BM> of authority and so I'll need to talk to someone higher but they're
BM> going to help me and I appreciate that.
And probably your previous store experience plays into how you approach
such situations... :)
BM>>>> I'll have to add that to my list of things to check when I go over
BM>>>> again -- doesn't look like this year due to the residual and on-going
BM>>>> effects of COVID-19.
NB>>>> It's a shame how much stuff has had to be cancelled or put on hold
NB>>>> this year.... hopefully by next year things will indeed be settled
NB>>>> down again properly.... :)
BM>>> Yes.... I was checking something else and appears the hotel I have
BM>>> been staying when visiting my Aunt in Vienna is open. Didn't check on
BM>>> flights -- last I checked there were none out of Boston and only 3x/wk
BM>>> out of New Jersey.
NB>>> And then there's the question of whether or not the borders would be
NB>>> open for travelers... and how long of a quarantine would be imposed...
BM>> I have been "lightly monitoring" just because of-interest but not to
BM>> the level of needing details
NB>> Eventually things will go back to normal enough... :)
BM> Yes. I half-expect temperature checks to continue -- IMO not a bad
BM> thing, not only to catch and isolate a potential COVID-19 patient but
BM> also to capture some other infection and help prevent that from
BM> spreading. Probably more automated than someone sticking a
BM> thermometer gun to ones forehead.
Hard to say... perhaps some places more than others... not even my
doctor offices are consistent with taking temps... :) Some do, some
don't...
ttyl neb
... Think of it as French cuisine and go to Jacques En Le Carton!
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