-=> Quoting Barry Martin to Nancy Backus on 09-Jul-2020 08:41 <=-
NB>> But yes, I know what you mean about typing things out can get the
NB>> brain working... and I'm used to being used as a sounding board even
NB>> for things I have no clue about.... :)
BM> As I mentioned some time before, sometimes the act of me explaining
BM> (verbally or typing) the situation/prject forces me to think
BM> differently: I have to describe something the other person has little
BM> to no clue about. And even if they do know a little bit the explaining
BM> at their level requires a thinking at a different level to create the
BM> explanation. So actually a compliment to person being the
BM> soundingboard by the original person: the belief is soundingboard
BM> person can be brought up to speed on the subject quickly and provide input.
BM> ;)
Or even if there isn't any actual input, the rethinking on your part
might give some input anyway... ;)
BM>> And I had sort of found out from the second technician (the one who
BM>> only had to install the router but his work ticket said a full install)
BM>> they only have five hours of training. Sort of makes sense: for that
BM>> particular job "all" they do is string the fiber optic drop from the
BM>> pole to the house, plug the fiber optic drop in to the box at the pole
BM>> and the box on the side of the house, run another cable inside,
BM>> connect that to another box inside... Maybe the first tech had to go
BM>> to the rest room at this point and missed the part about the router, or
BM>> with a single computer it works but multiple like I have it needs that
BM>> router.
NB>> And maybe there were a lot of picky specifics that were only in the
NB>> written handouts, and not part of the actual lectures... or they were
NB>> mostly videos, and the techs tended to zone out... ;)
BM> Possible! Classroom troubleshooting scenarios are somewhat difficult
BM> to create, though mine with a disconnecting Ethernet line seems easy
BM> enough. I'm not coming up with an easy way to forget about an entire
BM> device (the Router). Oh well, it's running quite nicely now. :) And
BM> the bill was adjusted to start from the Friday it properly connected
BM> not the previous Monday of the installation.
Good that it is properly running now... and that they gave you a credit
for the time it wasn't quite... :)
BM>> Not putting them down but there's a lot of details one learns even as
BM>> a hobbyist for over fifty years as opposed to a five hour classroom
BM>> session. ...Even if a fifty hour class. Basically the three of us
BM>> needed each other and worked together to get it done.
NB>> And as you say, your setup was probably not the standard one, with
NB>> your multitude of computers, as opposed to just the one that many
NB>> people have.... ;)
BM> I suppose, Was thinking a lot of people might not have a
BM> stuck-in-one-place computer but a lot of laptops, tablets. and other
BM> wireless devices. ...Which probably would have connected to the
BM> originally-installed gateway device! Thanks! You just explained why
BM> the first technician wouldn't have thought it odd not to install a
BM> Router!
Just a slightly different perspective... ;)
BM>>> Next step is to check if my fix gave me high-speed Internet!
NB>>> And had it...?
BM>> Yup! Ky gave me a test site: have 200 Mbps symetrical service. The
BM>> test showed 204 Mbps d/l and around 150 Mbps u/l. With symmetrical the
BM>> latter should also be in the 200 range but not going to whine about
BM>> that: I could have easily screwed up the test as one isn't supposed to
BM>> be running other stuff while the test is being conducted. With DSL I
BM>> could see when Pandora was updating the music as there was a slight
BM>> slowdown with the test charting.
NB>> Then I guess it's been worth it to upgrade to fiber... ;)
BM> In the interim I had uploaded a 'ton' of pictures -- with DSL would
BM> have taken about 15-20 minutes; fiber optic took maybe two. (I should
BM> say the DSL service available to me was either 7 or 10 Mbps d/l and
BM> something like 870 Kbps u/l. Ther are faster DSL services but I can't
BM> get them.)
Definitely worth it for you then.... ;)
ttyl neb
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